Customer Service Management

We look upon Customer Service Teams to be the backbone of your Sales organization, taking care of all daily operations, such as:

• Order entry and product allocation
• Order confirmation
• Support Planning Team in prioritizing demand
• Initiate or even manage shipping process

 

It goes without saying that we can offer support to transform your International Sales Team into an integrated, sophisticated part of your Supply Chain Organization. We have management experience of back-offices (responsible for allocation and shipping processes) for over ten (10) years, as well as front offices (responsible for order entry communication with customer/end-users).